I had contacted several other companies looking for a quote to no avail! Except for you guys … you responded right away with a fast quote at a great price. Thank you for your great service.
This was our first time dealing with your company and we were impressed by their product knowledge, timely quote response, their large lead sheet inventory and their overall service.
A.G GarCon Building Group Limited
ATS came to MarShield to get a quote on a lead fill we needed to have done for a build to print project that we were quoting. Not only did I receive a quick response from them, but they were also extremely helpful in making sure that what was quoted was what we needed. Even more impressive was that for our delivery date to be met they had to call in people to do it during their summer shutdown, and at no additional cost to us. David Holden and his crew have gone above and beyond my expectations on the quality of work and service. Everyone at ATS has been very impressed with the guidance and service they have provided us.
Jon H., ATS
We would like to thank Mr. Cory Aitken for excellent support, communication, and very satisfying service in arranging fast delivery for a very high quality lead glass (in one of the best packaging I have seen) with a delivery date ahead of requested time despite short notice. The product quality, delivery, and customer care exceeds expectations and meets our radiation safety needs completely. We are very satisfied and happy. Thank you Mr. Cory Aitken .. we wish you the best in business.
The communication between our parties exceeded our expectations and really made the project move as well as it possibly could. During every phase of this challenge, the lead pouring and subsequent minor repair seemed to be the smallest hurdle to endure, with great help from your end. Mars was able to accommodate us on short notice, and with the promptness of your replies to our numerous questions, you really helped our time management on achieving our production schedules. I hope to work again with James Izzard (Plant Manager) and Dave Holden (MarShield, Sales Manager) in the not-so-distant future on another challenging, yet rewarding, project.
Like the easy way salesmen accommodate your needs don’t have a lot of hoops to jump through to get what you need and move on.
Matt, thank you for all your effort to provide us with test weights. They are perfect for our needs. Your customer service is outstanding! I wish all our vendors were like you!
We have received the product and appreciate the support you gave in a very timely and efficient manor.
NareshAerospace CompanyCalifornia, USA
I have been in this industry for 21 years and I must say your quote is the most detailed and professional quote I have ever seen. Thank you for taking the time to prepare it for my shop. I will let you know if the need arises in the future.
Eric SareskyPro Tool RepairScranton, Pennsylvania
We have appreciated the excellent level of customer service the team at MarsMetal has provided us. They have gone above and beyond the scope of their responsibilities to us as a customer and could have very easily brushed off our request. Instead, the team at MarsMetal heard us out, empathized with our situation, took ownership of providing us with help and followed up to ensure we were provided with answers to all our many questions. This superior level of service is harder and harder to come by these days and it means a great deal to know that there are still good people out there who care about their customers.